BARRACKS INTEL & FAQs

We exclusively serve Camp Lejeune and any barracks located directly on the base. Our delivery routes are optimized specifically for Camp Lejeune residents.

Deliveries are made every Sunday between 0800 and 2000 (8:00 AM to 8:00 PM).

Our weekly order cutoff is strictly Thursday at midnight (2359). You must place or modify your order by Thursday night to receive your meals on the upcoming Sunday.

Your delivery driver will contact you directly using the phone number and contact information you provided during checkout when they arrive near your drop location.

If you are away or miss your delivery window, the driver will leave your meals refrigerated with your Duty NCO (if available) so that your food remains cold, safe, and waiting for you.

Subscriptions renew automatically on a weekly basis, on the exact same day of the week that you originally completed your purchase.

You can easily skip, pause, upgrade, downgrade, or cancel at any time. Simply log into your account and manage your active orders via your Subscription Management page.

You must skip or cancel your subscription prior to Thursday at midnight (2359) to avoid being billed for that week. Because our kitchen preps to order, any subscription renewals or orders processed after midnight on Thursday are final and non-refundable.

Yes. You can swap your meal selections for the upcoming Sunday delivery directly through your Subscription Management page in your account dashboard, provided the swaps are made before the Thursday midnight cutoff.

If you are heading out to the field (e.g., ITX, WTI, field training) or deploying, you can immediately pause or skip weeks inside your Subscription Management dashboard. There are no contracts, commitments, or hidden hold fees.

Our meals remain fresh in the refrigerator for up to 7 days (1 week). Because our meals go from our local kitchen to your hands in under 12 hours, we never need to freeze meals prior to delivery—ensuring maximum flavor and performance nutrition.

Yes. While we always deliver our meals fresh and never pre-freeze them, you can freeze them upon receipt to preserve them for a longer period of time.

Our recipes include ingredients like milk, chicken, soy, shellfish, and peanuts. While our kitchen follows strict procedures to prevent cross-contamination, all meals are prepared in the same facility. Specific allergens are explicitly listed within each individual meal description on our website.

Refunds are available in the event of a failure to deliver, destruction or damage to meals prior to delivery, or if we fulfill an incorrect order by our fault. Otherwise, all finalized orders after the Thursday midnight deadline are non-refundable.